Who we are
DotBlack Projex Pty (Ltd) ("DotBlack", "we", "us" or "our") is the responsible party for personal information processed through this website and in the course of our business.
Our office is at Office 0005, Jardown 1, 377 Johannes Ramokhoase Street, Pretoria Central, 0002, South Africa.
For a plain-language overview of South Africa's data-protection framework, read our POPIA page.
Information we collect
Depending on how you interact with us, we may collect:
- identity and contact information, such as your name, organisation, email address and telephone number;
- the content of enquiries, proposals, correspondence and other information you choose to provide;
- business and professional information relevant to a requested service, project or recruitment enquiry; and
- technical information needed to operate and secure the website, such as device, browser, network, access and diagnostic information.
Please do not provide sensitive or confidential information through a general website enquiry unless we specifically request it and an appropriate secure channel has been agreed.
How we collect information
We collect information directly from you when you contact us, submit an enquiry, request a demonstration, communicate with our team or engage us for services. We may also receive limited information automatically through our website infrastructure, or from organisations and service providers involved in an authorised business engagement.
Why we use it
We process personal information only where there is a lawful and reasonable purpose, including to:
- respond to enquiries and provide requested information;
- assess, propose, contract for and deliver our services;
- manage client, supplier, partner and candidate relationships;
- operate, protect, troubleshoot and improve our website and systems;
- maintain business records and meet legal, regulatory, tax and contractual obligations; and
- communicate about relevant services where permitted, with an opportunity to opt out.
Our processing is based on the circumstances permitted by the Protection of Personal Information Act 4 of 2013 (POPIA), including consent where required, actions necessary for a contract, compliance with legal duties and the pursuit of legitimate interests that do not unjustifiably affect your rights.
Retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, an ongoing relationship, legitimate record-keeping needs, or a legal requirement. We then delete, de-identify or securely dispose of it where reasonably practicable.
We use reasonable organisational and technical safeguards designed to protect information against loss, misuse, unauthorised access, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
Your rights
Subject to POPIA and other applicable law, you may ask whether we hold personal information about you, request access to it, ask us to correct or delete inaccurate or unlawfully held information, object to certain processing, withdraw consent where processing depends on consent, or opt out of direct marketing.
To make a request, email mufk@dotblack.co.za. We may need to verify your identity and may retain information where the law requires or permits us to do so.
Complaints and contact
Please contact us first so that we can try to address a privacy concern:
DotBlack Projex Pty (Ltd)
Email: mufk@dotblack.co.za
Telephone: +27 11 568 5421
You may also lodge a complaint with the Information Regulator (South Africa). General enquiries: enquiries@inforegulator.org.za or 0800 017 160.
Changes to this notice
We may update this notice when our services, systems or legal obligations change. The latest version will be published on this page with its updated date.