Our commitment
DotBlack wants its digital information and services to be usable by as many people as reasonably possible, including people who use assistive technologies or navigate in different ways.
Accessibility approach
We aim to align this website with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines provide an internationally recognised framework for making web content more perceivable, operable, understandable and robust.
This website has not yet undergone an independent accessibility audit, so we do not claim full conformance. We review accessibility as the site evolves and prioritise practical improvements when issues are identified.
Features we support
The website is designed to support:
- keyboard navigation and visible focus states;
- responsive layouts and text resizing;
- semantic headings, landmarks and descriptive link text;
- text alternatives for meaningful images;
- clear colour contrast and readable typography; and
- labels and instructions for form controls.
Known limitations
Some content or third-party services may not yet provide an equivalent experience in every browser or assistive-technology combination. Potential limitations may include externally hosted documents, third-party authentication interfaces, complex legacy content or form submission feedback.
If an accessible format is not available, contact us and we will make a reasonable effort to provide the information or service in another way.
Feedback and assistance
If you encounter an accessibility barrier, tell us which page or feature was affected, what you were trying to do, and—if you are comfortable sharing it—the browser or assistive technology used.
Email mufk@dotblack.co.za or call +27 11 568 5421. We aim to acknowledge accessibility feedback within five business days and will explain the action we can reasonably take.
Standards and review
Our accessibility direction is informed by WCAG 2.2, published by the World Wide Web Consortium. We will update this statement when significant accessibility changes or formal assessments are completed.